Our Solutions - From Printers & Copiers to Software
Both serviced & un-serviced options exist to satisfy not only your business needs but your budget too. We at Kinetix Technologies (Pty) Ltd strive to find solutions that build, not inhibit business progress.
Our solutions include digital photocopiers, production printers, colour & mono multifunctional devices, and of course our staple offering of monochrome & colour printers. We have the capabilities & technicians to satisfy any combination of service requirements while monitoring your entire operation remotely, and the above-standard Service Level Agreements to match.
Our solutions include digital photocopiers, production printers, colour & mono multifunctional devices, and of course our staple offering of monochrome & colour printers. We have the capabilities & technicians to satisfy any combination of service requirements while monitoring your entire operation remotely, and the above-standard Service Level Agreements to match.
Service Level Agreements
At Kinetix Technologies (Pty) Ltd we strive for not only class leading technology but also unsurpassed service. It is our pledge to satisfy our clients with more than they expect as part of our standard SLA. This means:
If your existing supplier is not matching our service level agreement promises then, if for nothing else, contact us today for a free cost assessment of your existing infrastructure, and let us wow you from the first phone call.
- 100% consumable up time – we offer rotational toner systems as standard practice.
- Trained & skilled admin staff to handle both account & service needs.
- Proactive approach to maintenance & system administration. We monitor the status of your facilities remotely & live.
- A national service footprint for immediate technician dispatch – this means a 4-working hour call-out guarantee (within 50km of a service center if needed).
- Free existing infrastructure cost analysis based on total cost of ownership. We promise productivity for your budget via the most comprehensive & economical print solution in South Africa.
- Unrivalled response time thanks to an in-house national service desk. We guarantee peace of mind, especially for those unpredictable faults.
- You pay for what your print. No hidden fees or thresholds. This is our value!
- Our maintenance agreements include all of the following without charge: Toner, Fuser units, Drums, Spare parts, Maintenance call outs, Feed rollers and clutches, Image Units, Transfer-belts, Time
If your existing supplier is not matching our service level agreement promises then, if for nothing else, contact us today for a free cost assessment of your existing infrastructure, and let us wow you from the first phone call.